Data Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with Fat Pirate services. We respect your privacy and aim to be clear about what data we gather, how it is used, and the choices available to you when using our casino and sportsbook products.
Types of data we collect
We collect information needed to operate accounts, process transactions, and improve the service. This includes data you provide directly and data gathered automatically when you use our site or apps.
Personal data
Personal data covers details you give when registering or verifying your account, such as your name, email address, date of birth, contact details, and identification documents when required for verification. We also record account credentials and preferences to manage your access and settings.
Technical data
Technical data includes device information, IP address, browser and operating system, language settings, and log information. We collect this to keep services secure, diagnose issues, and optimise performance on desktop and mobile.
Transactional data
Transactional data relates to deposits, withdrawals, bets, game activity, bonuses claimed, and payment method details needed to process transactions. This information is used to manage your balance, apply promotions, and investigate disputed transactions.
How we use information
We use the data to provide and improve services, process payments, confirm identity for safety and compliance, detect fraud, and communicate important account messages. Data also helps personalise your experience, show relevant offers, and maintain records of bets and transactions.
Data protection practices
We take reasonable measures to protect personal information from unauthorised access, disclosure, or misuse. Access to personal data is restricted to authorised personnel and to third-party service providers when necessary to deliver the service. While we implement industry-standard safeguards, no system is completely secure, so we recommend using strong passwords and keeping your account details private.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support login sessions, and analyse site usage. Third-party analytics and advertising tools may also set cookies. You can control cookie preferences through your browser or account settings, though disabling some cookies may affect site functionality.
User rights
You have rights over your personal information, including the right to access, correct, or object to certain uses of your data. You can review account activity, update contact details, and manage marketing preferences from your account dashboard where available.
Access, correction and deletion of data
If you wish to access, correct, or request deletion of your personal data, please use the account tools provided or contact our support channels via the help section. We will review requests and respond in line with our internal procedures. Certain data may be retained where necessary for legal or operational reasons.
Information sharing and third parties
We may share information with payment processors, security providers, analytics partners, and other service providers that help operate our platform. We may also disclose data to respond to legal requests or to protect our rights. We require partners to handle data securely and only for permitted purposes.
Privacy policy updates
We may update this policy to reflect changes in our services or legal requirements. Material changes will be communicated on the site or via account notifications. Continued use of FatPirate services after an update means you accept the revised policy.